‘9-1-1 Call If You Can. Text If You Can’t’

Text to 9-1-1 became available statewide in North Dakota early this month, according to North Dakota 9-1-1.

It’s available to customers of any of the six cellular carriers operating in the state: AT&T, Sagebrush, Sprint, SRT, T-Mobile and Verizon. Via text, you can now reach 9-1-1 in an emergency, and that message will be routed to a public safety answering point (PSAP) for response.

North Dakota 9-1-1 said Text to 9-1-1 should only be used in an emergency situation, when placing a call is not possible.

ND 911For example, if the person needing emergency help is deaf, hard of hearing, or when speaking out loud would put the individual in danger.

More details:
• Text messaging to 9-1-1 is available on cell phones in North Dakota.
• Texting should only be used when you are unable to make a voice call.
• Pictures and videos cannot be accepted at this time.
• Text to 9-1-1 messages do not automatically provide a location like a voice call.
• Texting to 9-1-1 near a state border may not go through.

How do you Text to 9-1-1?
• Enter the numbers “911” in the “To” field.
• Text message should be brief and include: ◦Location
◦ Type of emergency
• “Send” message.
• Be prepared to answer questions and follow instructions from the 9-1-1 personnel.
• Text in simple words. Do not use abbreviations.

Why would you want to Text 9-1-1?
• It gives deaf, hard of hearing or speech-impaired communities direct access to 9-1-1 services.
• Text to 9-1-1 is ideal if you are in a situation where speaking could compromise your safety — for example, an active shooter, domestic violence, home invasion, or abduction.
• A text or data plan is required to place a text to 9-1-1 message.
• Text to 9-1-1 is FOR EMERGENCIES ONLY! It is a crime to text 9-1-1 with a false report.
• Reminder: Do not text and drive!

Get more information about 9-1-1 in North Dakota. Or, view this video public service announcement about Text to 9-1-1.